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AudioLedCar
AudioLedcar
AudioLedCar
APP GRATIS - En
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SHIPPING

Shipping costs include packing, handling, and delivery in the client's home. Note: shipping costs are always the same regardless of the number of products purchased.

 

COUNTRY

AGENCY

TIME DELIVERY

ARE YOU SURE OF SHIPPING?

RATE

(From)

Collection

Own

2 hours

Yes

0,00 EUR

IS peninsula

Nacex

24 hours

Yes

5.99 EUR

Islas Baleares

Nacex/post

2 days

Yes

11.99 euros

Canary Islands 

Post

4-5 days

Yes

14.99 EUR

Ceuta/Melilla

Post

4-5 days

Yes

14.99 EUR

France (FR)

DHL/Nacex

2-3 days

Yes

15,99 EUR

Italy (IT)

DHL/Nacex

2-5 days

Yes

15,99 EUR

Portugal (PT)

Nacex

24 hours

Yes

5.99 EUR

Germany (DE)

DHL/Nacex

2-4 days

Yes

15,99 EUR

United Kingdom (UK)

DHL/Nacex

3-5 days

Yes

15,99 EUR

Rest Europe

DHL/Nacex

2-5 days

Yes

15,99 EUR

Rest of the world

Post

7-14 days

CONSULT

39.99 EUR

  

PAYMENT

Methods of payment accepted:

Store physical/Office:

  •       Debit/credit card.
  •       Effective.

 

Shop online (web):

  •       PayPal.
  •       Debit/credit card.
  •       Transfer Bank.
  •       Cash on delivery (only available for peninsula, Balearic Islands and Portugal)

Note: Not all payment methods are available for all regions.  

 

MISTAKES

Error on the part of Audioledcar s.l.

In case of error on our part, please contact us via chat, email or telephone and tell us the error we have made. This error, always justified (we can request images or videos) will be corrected by Audioledcar without cost to the client in the shortest possible time, trying to manage it within a period of 24 hours.


Error on the part of the consumer.

In case of error by the consumer, you must request the change or return of the product, in the following points you will find both procedures.


Delivery rejected by the consumer.

In case of delivery rejected by the consumer, you must assume the costs arising from the shipment and return of the order, which will be deducted from the refund to be made when the transport company returns the order. These expenses will amount to twice the amount of shipping costs associated with the order placed.


Incorrect shipping address.

In case of incorrect address by the consumer at the time of placing the order, we advise you to contact us as soon as possible since, if the order has not been sent yet or has not been picked up by the transport company, it can be modify without cost. In case of change of postal code of a shipment in transit, the client can pick up his order by the corresponding delegation to the selected postal code (option without cost) or request a new shipment to the correct address with an associated cost, which , will be indicated via email since, depending on the change, the cost is higher or lower by the transport company.

WARRANTY

In the event of a defective product, AUDIOLEDCAR S.L. shall proceed, as appropriate, to the repair, replacement, price reduction or termination of the agreement.

The first step is to send the defective goods to the following address:

AUDIOLEDCAR S.L.
AVDA SOMOSIERRA 12, NAVE 19
28703 SAN SEBASTIÁN DE LOS REYES
MADRID (SPAIN) Mv: +34 912 196 807

A note indicating your personal details, order number, phone number and the problem that products should be introduced in the package.

Expenses incurred by shipment of products that request a revision to the indicated address shall bear customer.

Audioledcar S.L. be held responsible for shipping of the repaired products.

Guarantee procedures products impaired due to negligence, blows, use or tamper, no suitable voltage, improper installation or materials subject to wear by normal use will not be accepted.

Audioledcar S.L. is responsible for failures of conformity which appear within a period of two years from delivery (one year for professionals). Consumer and user shall inform the seller of the lack of conformity within two months since he had knowledge of it.

 

CHANGES

If the customer not is satisfied with his purchase and wants to change some product has of 14 days natural from the delivery of the order.

Audioledcar S.L. can not accept changes if the product is not in perfect condition and its original packaging.

The products that you want to change to the following address should send:

AUDIOLEDCAR S.L.
AVDA SOMOSIERRA 12, NAVE 19
28703 SAN SEBASTIÁN DE LOS REYES
MADRID (SPAIN) Mv: +34 912 196 807

Insert in the package a note indicating your personal details, order number, phone number and the change request.

The costs of the shipping of the products requested change to the address indicated shall bear customer.

Audioledcar S.L. be held responsible for shipping of new products.

 

 RETURNS

Shopping via the web:

- You have a period of 14 calendar days from the receipt of your order to make a return.

- Returns of customized products that can be registered, that have been installed, worn, handled, marked or without the original packaging in perfect condition are not accepted. Examples: diagnostic machines, EBC brakes, Hel hoses, etc. If you have a problem with an order, please contact us through the contact form on our website.

- To request a return you must go to:

My account -> History and details of my orders -> Details

At the bottom, in the Merchandise Return section select the products you want to return.

- Once your return is accepted, you will receive via email the address to which you have to send the products you want to return.

- Upon receipt of the return, we will refund the product. The refund will be made by the same method of payment of the initial order, in case of payment by bank transfer, please attach the complete account number together with the SWIFT in the return message.

- The shipping costs of the initial order will not be refunded.

You have the right to withdraw from this contract within 14 calendar days without justification.

 Return address:

AUDIOLEDCAR SL 
AVDA SOMOSIERRA 12, NAVE 19
28703 SAN SEBASTIÁN DE LOS REYES
MADRID (SPAIN) Phone : +34 912 196 807

We offer return completely free of charge to the customer: free return in store/office, the remaining return types will have a cost that must be assumed by the client.

We are working to offer free return all over the country. We will also offer a short-term service delivery economic in most parts of the country because currently, our warehouses are located in Madrid, Spain (ES) and Vreden, Germany (DE) and our service and logistics offices are located in San Sebastián de los Reyes and in Vreden.

The refund will be made no later than 14 calendar days deesde the date on which you communicate your cancellation.

Notice: we do Not accept packages sent with charges to delivery to our facility.

For more information you can refer to the articles 102,103,104,105,106 and 107 of the act of withdrawal.

Shopping in office:

We don't offer service of refund of products for purchases at our offices, we only offer change them whenever they are in perfect condition and in its original packaging. We have a clearly visible sign indicating what is exposed.

If the customer does not wants to change the product offer an is worth by the amount of them products for next shopping via office or shop online.

If customer is not satisfied with your purchase and wish to change any product you have 14 calendar days from the date of purchase.

Please ask any questions that have.